Roadside Assistance
Roadside Assistance is your plan for the unplanned. When the unexpected happens, we are a phone call away.
Professional assistance
Breakdowns are unexpected, but we aren’t.
Jump starting
We’ll be there to give your battery a kick-start.
Emergency tyre changes
Day or night, we’ll help you change tyres in an emergency.
Vehicle towing
We hope you don’t need it but if you do, we’ll get you towed to your nearest Holden dealer.
One call to 1800 817 100 will get you the help you need
5 Years Roadside Assistance with Scheduled Servicing at Holden
With Holden Complete Care you’ll enjoy complimentary Standard Roadside Assistance with your new Holden from the date of first registration up to 5 years, if you service with your Holden Dealer.*
Breakdowns are stressful, and those little extras things can go a long way. If your vehicle can’t be started, we’ll provide you with a taxi fare and arrange for it to be towed. If you run out of fuel, we’ll provide you with enough to get you to the nearest service station. If you’ve locked your keys inside, we’ll get your car open and you back on the road.
It’s simple, if you continue to service your new Holden at a Holden dealership for its Scheduled Know Your Cost Services, your complimentary roadside will be extended for up to 5 years from date of first registration.
Explore the benefits of Holden Roadside Assistance
Standard Roadside Assistance
Ultra Roadside Assistance
No longer available
Volt Ultra* Roadside Assistance
No longer available
Mechanical Breakdown
Attempt to mobilise
x
x
x
Wheel Change
x
x
x
Wheel Change Tow
Unservicable spare tye, gel or inflator-kit
x
x
x
Flat Battery Boost
x
x
x
Flat Battery Tow
16.5-kWh lithium-ion battery pack & electric drive motor
N/A
N/A
x
Battery Replacement
12V within battery warranty
x
x
x
Battery Replacement
12V outside battery warranty
Driver Expense
Driver Expense
Driver Expense
Lockout
Attempted access
x
x
x
Lockout
Locksmith attendence or tow
Driver Expense
x
Driver Expense
Out of Fuel
Provision of sufficient fuel to nearest service station. Driver may be charged for fuel.
x
x
x
Out of Fuel
Tow to nearest service station
x
x
x
Out of Fuel LPG Only Fitted
Tow to nearest service station
x
x
N/A
Towing
Metro
To nearest Holden Dealer if present, or Holden Roadside Assistance Provider
To nearest Holden Dealer or authorised Holden Dealer of Driver’s choice within 50km from breakdown
To nearest Holden Dealer or authorised Holden Dealer of Driver’s choice within 50km from breakdown
Towing
Country
To nearest Holden Dealer if present, or Holden Roadside Assistance Provider
To nearest Holden Dealer if present, or Holden Roadside Assistance Provider
To nearest Holden Volt dealer if present or Holden dealer
Towing
After Hours
To the holding yard then to nearest facility as above
To the holding yard then to nearest facility as above
To the holding yard then to nearest facility as above
Towing
Driver elects alternative towing destination
Metro (up to 20kms), Country (within town area of local Holden Roadside Service Provider)
Metro (up to 20kms), Country (within town area of local Holden Roadside Service Provider)
Up to 50kms
Off-Road Rescue
Driver’s Expense
Driver’s Expense
Driver’s Expense
Special Equipment
Driver’s Expense
x
Driver’s Expense
RA Metro Taxi Service
One way fare up to $55
x
x
x
Personal Effects Cover
up to $250
N/A
x
N/A
Replacement Vehicle
N/A
N/A
3 days @ $110 per day
Advice
Referral assistance
x
x
x
Medical Advice
x
x
x
Customer Services
N/A
Maximum benefit $1,100 per annum
Maximum benefit $1,100 per annum
Accommodation Only @ up to $132 per night
N/A
3 nights
3 nights
Accommodation with Car Rental
N/A
3 nights @ up to $132 per night
3 nights @ up to $120 per night
Car Rental with Accommodation @ up to $110 per day
N/A
3 days
3 days
Alternative Ground Transport
N/A
x
x
Vehicle Recovery
N/A
x
x
Medical Repatriation
N/A
$5,500 per annum
$5,500 per annum
Accidents / Insurance Related Incidents
Driver’s Expense
Driver’s Expense
Driver’s Expense
It’s all made possible with support partnerships across Australia
